Been a while since I've used Oakmere in Northwich. Had an issue with the soft top, one of the retaining lugs 'lost' it's return spring. Still (just!) under warranty. Had to leave the roof with them and hope that they didn't take an age to repair to replace/repair it. Got a call less than a week later, all fixed and ready to collect. Unusual problem as the said spring had broken. No one else, including Oakmere, had seen that issue before. Dealt with it very well and deserve recognition for it. No hassle repair. Just hope that it doesn't happen again when its out of warranty.
Nice folk to deal with too.