Midlands Lotus Owners Club (MLOC)
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It's true that Elises can suffer more than most cars with osmosis bubbles (water under the paint) but that's a monster bubble, much bigger than normal osmosis damage. I think that's a problem with poor paint adhesion due to insufficient preparation. Proving anything though would be very difficult - you could go to some other paint shops for their professional opinions and then approach the people who did the work again. Maybe some sort of compromise cost sharing could be achieved?
I've used Renovo on a tired and faded softop - cleaned it first with a soft nailbrush and a bit of washing up liquid in warm water, then thoroughly rinsed with clean water, allowed to fully dry, then used the renovo colour. All worked a treat, just one carefully applied coat and the softop looked like new